Healthcare Synergetics :: Baldrige Criteria & Assessment

In 1987, the U.S. Congress legislated the Baldrige award; in 1988, the Foundation for the Malcolm Baldrige National Quality Award was established and the first awards presented.

The Baldrige Criteria and assessment processes help organizations identify, understand, and manage the factors that determine their success. Today's business and industry leaders understand that poor quality costs companies sales revenue and that improved quality of goods and services go hand in hand with improved productivity, lower costs and increased profitability. Organizations integrate the Baldrige model into the way they operate and make the Baldrige core values part of their culture.

Baldrige Award winners have several common characteristics that make these organizations high-performing:

• Concern for people,

• Commitment to learn,

• Integrated strategies, processes and activities,

• Desire to improve,

• Use of data and information,

• Leaders in their markets.

Healthcare Synergetics would like to discuss how your organization could benefit from Baldrige.

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